Skip to content
How do I know the status of my order
Furniture products will be shipped via our 3rd party Logistics and the product will be delivered in 10-15 days .3rd Party Logistics, you can track your shipment through AWB number. Delivery boy will call you same day of delivery confirmation. You can also reach out to us at csfurniture@supremefurniture.co.in or call us on 1800 3099 111
When & How can I Cancel my order?
You can cancel your order online before the product has been shipped. Your entire order amount will be refunded. Your order cannot be cancelled once shipped.
How can I return / refund my order?
10 Days replacement policy is valid from the date of delivery only for manufacturing defect.
In case of product unavailability for replacement order, full amount will be refunded within 7 working days once the product is received by us. Refunds of payment charged to the Cardholder’s credit card will only be credited back to the credit card account which was used to pay for the original order. Please note that we shall not be responsible for any delays in credit to the credit card account as that is managed by the Cardholder’s issuing bank. PLEASE CALL AT Toll Free # 1800 3099 111 (10.00am-6.00pm IST; 6 days a week), or email to csfurniture@supremefurniture.co.in for any queries or concerns about our return and exchange policy.
How do I check the delivery timelines before I place the order?
You can check the delivery timelines by entering your pin code at product page.
How can I track the delivery of my order?
Furniture products will be shipped via our 3rd party Logistics and the product will
be delivered in 10-15 days .3rd Party Logistics, you can track your shipment through AWB number.
Delivery boy will call you same day of delivery confirmation. You can also reach out to us at
csfurniture@supremefurniture.co.in or call us on 1800 3099 111
Is my location serviceable?
In order to know if delivery option is available in your area, Enter delivery pin-code on product page
Are there any shipping/delivery charges?
We offer FREE SHIPPING for our furniture range.
Shipping breakage, who will pay for it?
For breakage issues, the company will pay for the reverse shipment of the damaged product only and not the entirety of the shipment. We request you to please send us a picture of the broken product at csfurniture@supremefurniture.co.in, also the order ID along with it. We will process your request within 72 hours of receiving it.
Will I receive my entire product order the same day in case of multiple products/ quantities ordered?
In case you book multiple products in a single order, we will endeavour to ship all products together. However,
this may not always be possible due to the nature of product and/or the mode of delivery.
What if I am not at home when you arrive?
Supreme delivery executive will share a confirmation call on delivery day. In case of non –availability,
kindly inform the delivery executive. (3 times delivery will attend by delivery boy)
Do you deliver to multiple addresses?
We only deliver to the address specified in the order. In case of delivery to multiple addresses,
you have to place multiple different orders for each address.
Can someone else receive the order on my behalf?
Whoever is accepting the delivery needs to have a valid ID Proof.
Can I place a COD Order?
Currently Supremefurntire.co.in does not take Cash On Delivery Orders.
How safe it is to shop with Supremefurntire.co.in?
We want your online shopping to be safe and secure, so we use SSL (Secure Socket Layers)*, the standard security technology for online purchases. All your personal information, including your credit / debit card number, is encrypted by SSL while you place the order.
SSL encryption avoids the decoding of your information by anyone other than Supremefurntire.co.in. To check the security of your connection, you can look at the URL address bar of your browser window when you begin to checkout. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. When accessing a secure server, the first characters of the site address will change from "http" to "https".
We endeavour to make every transaction made by you, 100% safe.
*SSL available only if you make payment through our payment gateway.
Gift card as a payment option?
Supremefurntire.co.in does not provide gift card as a payment option.
What are modes of payment?
You can undertake the payment through following modes for Pre-Paid orders :
Debit Card
Credit Card
Net Banking
Wallet UPI
Debit Card
Credit Card
Net Banking
Wallet UPI
What is the material used in this furniture?
It is 100% virgin polypropylene.
Do you offer any guarantee on your models?
We offer 1-year guarantee from the date of manufacturing. All product guarantees are
for breakages through manufacturing defect only. This policy can be changed any time
without prior notice to the customer or anybody involved.
Is this furniture environmentally friendly?
Yes, our furniture is made of recycled plastics.
Where can I get my furniture replaced during the guarantee period?
Please email us on Supremefurntire.co.in for any replacement issues. When sending the email, please send us a picture of the breakage and also the order #. The replacement issues should be related to breakage only against the company invoice.
